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Pantech Pocket
This Pantech Pocket (TM) is no longer available.
Reviews
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12 reviews with 1 star.
Overall Rating
2.9
16 out of 38 (42%) reviewers recommend this product
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Summary of Reviews
AI-generated from customer ratings & reviews, and may include incentivized reviews.
- The product has received mixed reviews
- Some users praise its large display, compact size, and durability
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Average customer ratings
Design
Design, 4.0 out of 54.0
Features
Features, 3.9 out of 53.9
Most helpful favorable review
5 out of 5 stars.
FANTASTIC.
14 years ago
I love this phone so much. I can do anything I want on it. THe 4G is amazingly fast. I haven't had one dropped call since i've have the phone. The only thing i don't like is when taking a picture you have to be completely still, if you move just a little bit the picture turns out blurry. other than that, I LOVE IT.
39 people found this helpful
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Most helpful critical review
2 out of 5 stars.
OK phone, could be better.
14 years ago
When i first got this phone, i loved it. It has been a few weeks since i got it, and recently it's been a nightmare. The phone freezes and the screen goes black pretty often. Just this morning i was trying to send a text, and instead of typing in a text it automatically brought it up in an internet search. Also, more often than not, when someone calls me, the screen goes black and there is no way to be sure of who is calling me, or to even answer, the phone just keeps vibrating until the call is done. It is very agrivating to know that i am stuck with this phone for another two years.
15 people found this helpful
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1 to 4 of 38 reviews .
1 – 4 of 38 reviews
1 out of 5 stars.
Run as fast as you can from this phone
12 years ago
This is the biggest piece of junk phone I have ever had. It randomly shuts itself off a few times a day, or in the middle of using it. Text messages sometimes never show up. Once it reboots, it takes a full 3 minutes to come back on. It's size makes it impossible to operate with one hand. The camera is just worthless, taking a full 5 seconds or more to snap a blurry photo. I will never get another Pantech product again. It's just garbage
Prosit was affordable
Conseverything else about it
No, I do not recommend this product.
Helpful?
Features
Features, 1.0 out of 51.0
Ease of use
Ease of use, 1.0 out of 51.0
Battery life
Battery life, 3.0 out of 53.0
Display
Display, 2.0 out of 52.0
Design
Design, 1.0 out of 51.0
Response from AT&T:
12 years ago
Social Media
Hello,
I’m with AT&T and I’m sorry to hear about this. We will be happy to research this inquiry for you. If you like, you can e-mail your account and contact information to ATTCustomerCare@att.com and I can review this for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
3 out of 5 stars.
Everything but a phone
12 years ago
I had high hopes for this thing. It started off strong - ridiculously strong. No faults or errors and smooth sailing with clear skies. It did everything I needed and more. And then this phone stopped doing something. It stopped making calls. Oh, it would text and give high speed 3G access without breaking a sweat. Apps all over, great graphics, and the whole nine. Try to make a call and you have better luck talking into a brick. It started dropping calls after the first few weeks. Then it would decline calls without a word to anyone, much less me. Then it would fade in and out on calls and it'd be like those Verizon commercials - "Can you hear me now? How about now? NOW!?!?!" *Spoiler alert!* No, you never could. So yeah. Great if you don't need the 'phone' in 'smartphone'. A glorified paperweight any other way.
ProsWi-fi Capability, Menus, Games, Camera/Video Quality, Speaker, battery life, Durable, Ease of Use, Good For Texting
ConsLimited Memory, phone calls
No, I do not recommend this product.
Originally posted on ATT.com
1 out of 5 stars.
A WASTE
12 years ago
Ive had the pantech pocket for about 4months. It was good at first then started to act all crazy restarts itself freezes the memory is extremly low everything force closes it is very slow it comes on very slow sometimes people cant hear me it doesnt respond to your touch most of the time the no front camera you can not screen shot and no flash hard to find cases PROS: it is a very cute fun i loooove the screen display far as how the on screen icons look the screen is wide without it being a huge phone. I would NOT recommend this phone if you want something long term
Prosscreen display, wide screen
Consfreezes, restarts itself, force closes, low memory space
No, I do not recommend this product.
Helpful?
Features
Features, 2.0 out of 52.0
Ease of use
Ease of use, 4.0 out of 54.0
Battery life
Battery life, 3.0 out of 53.0
Display
Display, 4.0 out of 54.0
Design
Design, 5.0 out of 55.0
Response from AT&T:
12 years ago
Social Media
Hello,
I’m with AT&T and I’m sorry to hear about this. We will be happy to research this inquiry for you. If you like, you can e-mail your account and contact information to ATTCustomerCare@att.com and I can review this for you. My normal working hours are 800am to 500pm EST M-F. Thanks, Robert AT&T Social Media Manager.
2 out of 5 stars.
OK at first but not long lasting
13 years ago
Apps always freeze, you have to force them close. Runs slow, and turns itself off. Battery isn't good. Was a good phone at first but in the long run it just isn't running properly, isn't worth it. Features aren't that good. Only good thing is the screen, I drop it all the time and I don't even have any scratches because the screen is edged so when it lays flt the screen doesn't touch the ground.
Prosscreen edge helps protect screen, big screen, durable
Consturns itself off, freezes, no flash, battery life, software bugs
No, I do not recommend this product.
Helpful?
Features
Features, 2.0 out of 52.0
Ease of use
Ease of use, 3.0 out of 53.0
Battery life
Battery life, 1.0 out of 51.0
Display
Display, 3.0 out of 53.0
Design
Design, 3.0 out of 53.0
Response from AT&T:
13 years ago
Social Media
Hello,
I’m with AT&T and I’m sorry to hear about your equipment issues. We will be happy to troubleshoot this for you. If you like, you can e-mail your account and contact information to ATTCustomerCare@att.com and I will be happy to research this inquiry for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
1 – 4 of 38 reviews
Questions
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1 - 10 of 13 questions
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Q: Can I get this phone without a data plan? I really want to get this phone but i don't want the data plan. Can i still get it or do I have to get the data plan?
12 years ago1 Answer
- A: Hello turbotexter, This phone is a smartphone and is required to have a data plan.12 years agoHelpful?
Q: The phone keeps randomly shutting off and I have to take out the battery to restart it.. why does it do that and how can it be fixed?
13 years ago1 Answer
- A: I'd be happy to assist with any questions or concerns that you have in regards to your wireless device. Check out troubleshooting tips at http://bit.ly/Nm5wKy. If these tips do not help resolve the issue, please email me directly at attcatherinew@att.com referencing your post in the subject line. Please include your account and contact information so that I may reach out. I am in the office from 9-6CST, Monday through Friday. CathyW, AT&T Social Media Manager13 years agoHelpful?
Q: does it comes with a pin lock feature Can I lock it so no one can use it.
13 years ago1 Answer
- A: Yes you can lock and unlock the screen on that device. Check this link out for visual instructions on how to do it: http://att.deviceanywhere.com/PantechPocket/tutorials/1507213 years agoHelpful?
Q: Can I buy the phone without paying a smartphone plan
14 years ago1 Answer
- A: Hi! I’m with AT&T. The Pantech Pocket Shadow is considered a smartphone, and does require a data plan. Check out http://bit.ly/cfnAor for more information on our available plans. If you need help adding an appropriate plan, please let me know. I can be reached at ATTJenn@ATT.com Mon-Fri from 9am-6pm. Please be sure to include your account number, contact number, and username from this site. Thanks! –Jenn S., AT&T Social Media Manager14 years agoHelpful?
Q: Will my new I phone accept the sim card from my old phone?
14 years ago1 Answer
- A: Hi! I’m with AT&T. It depends on what type of iPhone you now have. iPhone 4’s, for example, use a micro SIM card, so they are not compatible with phones that do not use Micro SIM cards. Either way, you’ll want to let us know when you swap your SIM card so we can update our systems and make sure you have an appropriate data plan http://bit.ly/cfnAor. If you need help with your SIM card or changing your data plan, please let me know. I can be reached at ATTJenn@ATT.com Mon-Fri 9am-6pm CST. Please be sure to include your account number, contact number, and username from this site. Thanks! –Jenn S., AT&T Social Media Manager14 years agoHelpful?
Q: Is this a smartphone? 'nuff said
14 years ago2 Answers
- A: Yes14 years agoHelpful?
Q: how is saving music and download picture at computer I know how to download music from cd , and download computer from my cellphone in pictures(in gallary) how do i install this program?
14 years ago1 Answer
- A: Hi sunny! I'm with AT&T and saw your post. Here's a link with instructions for your phone: http://www.att.com/learningcenter/tutorials.do?_DARGS=/esupport/specifyDeviceModal.jsp#fbid=ms2m4CGeVU2. If this doesn't help, you may want to contact Pantech at http://www.pantechusa.com/support/customer_services. If you have any other questions or concerns please let me know. My email address is ATTJenn@ATT.com. I'm here M-F 9-6 CST. Thanks! -Jenn S., AT&T Social Media Manager14 years agoHelpful?
Q: what kind of games are on the phone?
14 years ago1 Answer
- A: There are thousands of games available for download in the Android Market. Please see http://www.att.com/learningcenter/interactive-tutorials.do for complete details on this device and instructions on how to download games. -Erwin, AT&T Social Media Manager I can be reached at ATTErwinR@att.com if you have additional questions. I'm normally in the office M-F from 7-4pm CST.14 years agoHelpful?
Q: i am a very heavy texter, and drop my phone ALOT! would this phone still be a good choice?!
14 years ago5 Answers
- A: If you can get used to touchscreen texting, yes, it's great to text on. And I highly recommend putting a case on this phone. It is pretty fragile. I have a rubber case on mine & have dropped it quite a few times, & it's just fine though.14 years agoHelpful?
Q: does this phone have a front facing camera?
14 years ago7 Answers
- A: No.14 years agoHelpful?
1 - 10 of 13 questions