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Average customer ratings
Design
Design, 4.6 out of 5
4.6
Features
Features, 4.7 out of 5
4.7
Most helpful favorable review
5 out of 5 stars.
Great Phone, Great Display, S Pen Falls Short
14 years ago
Features: The S Pen itself is great. It works well, stores well, and is just barely big enough to be comfortable. But the S Memo app doesn't actually do much, the hand writing recognition takes a lot of getting used to, and even with a huge display you can't really fit much on the screen at once. I hope there will be more apps developed for the S Pen, but I fear the speech recognition might get in the way. Also note that the 8mp camera and 1080p video recording are among the best available for mobile phones. The speaker is fine, but not impressive. And Samsung's Kies Air app makes file and contact management simple.
Ease of Use: Gingerbread is a great OS, and the word is that Samsung is releasing Ice Cream Sandwich sometime before April. The size takes some getting used to. But it fits well in my pocket, and I'm quickly getting used to using it with one hand. For the size of screen you're getting, this thing couldn't be any easier to use.
Battery: Unfortunately, this battery is only slightly better than your average android device. The large display is mostly to blame, but if you configure your phone properly, throw in a free battery saving app from the market, and use the task killer, there shouldn't be real problems. But expect to recharge it every night unless you're an extremely light user.
Display: This is the primary reason to buy this phone. (outside of a 4G LTE connection) The high resolution display is big and beautiful. It's just the best screen on the market right now. The increased size also makes typing easier because the keyboard is spaced out a little more. You won't find a better display.
Design: The phone is both thin and light. It's a little slick too, which makes you a little worried about dropping it, but it's nothing a 3rd party cover/case won't fix. Samsung couldn't have done a better job building a phone with this large display. The processor and memory are equivalent to or just slightly behind the best phones out there.
Overall: If the S Pen and S Memo app are the main attractions for you, please rethink and make sure you have specific needs for these features. But if you're interested in the best display on the market on a 4G network, you won't feel like you're missing out even if you never use the S Pen. If you're seriously considering this phone, your only concern should be how you feel about the phone's size and mobility. If you don't want something so big, go with the Galaxy S II Skyrocket that this phone was modeled after. It has better processing performance, is a more normal size, and still has a nice display. But if you think you can handle the size, this phone is great.
40 people found this helpful
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Most helpful critical review
2 out of 5 stars.
Cool, but HUGE, smartphone.
14 years ago
My initial impression of this phone after I bought it was, "Oh my God, this is too sweet..." The phone is very sleek (I bought the white version) and has a bright, vibrant display, along with plenty of Android power under the hood.
HOWEVER! ... as cool as this phone may seem at first, the bottom line is that it is just too large. After only a few hours of using the device my wrists and arms began to become very sore. Why, you ask? Because of this phone's size. It is awkward to use after a while. The in-call earpiece volume was also very disappointing and heck, you just look plain odd holding up this massive device to your ear. I asked myself, "Do I really see myself using this for the next 2 years?" The answer is absolutely not. This phone, while it may seem quite amazing at first, is just too large to use on a daily basis. I returned this phone after only one day of usage for the iPhone 4s and am much happier.
So, buyer beware. If this were only a little larger it would make for a great tablet, or if it were a little smaller it would be a fantastic phone.
Avoid the Note.
34 people found this helpful
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5 out of 5 stars.
My Galaxy.....
12 years ago
I have had a few phones starting back from 2000 to now. I have used the range of different makes and different models, but I was never content and satisfied until my Samsung Galaxy Note. Yeah, it took a while to get used to the size cause it is a bit bigger, but you know what? I have never dropped it, have never forgotten it somewhere. I have never honestly had a problem with it. Any issues I had were because I personally didn't know how to use a certain program until I learned and then all was awesome. I have had the *grandfather* galaxy note and It will remain - Galaxy notes - what I will always use, I am sold.....
Proseverything
Consoriginal battery
Yes, I recommend this product.
Helpful?
Features
Features, 5.0 out of 5
5.0
Ease of use
Ease of use, 5.0 out of 5
5.0
Battery life
Battery life, 3.0 out of 5
3.0
Display
Display, 5.0 out of 5
5.0
Design
Design, 5.0 out of 5
5.0
5 out of 5 stars.
So innovative
12 years ago
With a huge screen, cutting edge features and gorgeous colors this phone is a sight to behold. Loved it so much that I bought the Note 3!
ProsBright display, Realistic color
ConsNot high def
Yes, I recommend this product.
Originally posted on Samsung US
4 out of 5 stars.
The good and the bad
12 years ago
I loved this phone to death. I got it originally because the size but it offered so much more than that. After about a year the charger port went out so i had to get a new one. And recently it had an issue with the battery and it was swollen so i bought a new battery then worked fine. But now it's starting to glitch out with the touch screen apparently samsung knows about the software issue with the android 3.0-4.1 the touchscreen will start to glitch out and turn the phone off. So i'm stuck between leaving samsung all together or staying a true fan and getting the note 3 i haven't decided yet.
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Q: Is the Samsung Galaxy Wifi incapabale?
13 years ago
1 Answer
A: Hi, I’m with AT&T. The Samsung Galaxy Note is wi-fi capable. Check out http://soc.att.com/11QUaUn (Click on Connectivity>Wi-Fi) for more info. If you have any other questions or concerns, please let me know. I can be reached ATTCustomerCare@ATT.com. Please be sure to include your name, account number, and contact number. Also, please include “Sunny from Bazaarvoice” in the subject line. I’m here M-F from 8:30a-5:30p CST. Thanks! –Jenn, AT&T Social Media Manager
13 years ago
Helpful?
Q: does it have a front facing camera and will it work with tango app?
13 years ago
1 Answer
A: Hi There! Great question. Check out the following link for answers to your questions about this device: http://soc.att.com/UdHkX5. Here you will be able to find the device specifications, including information about the camera, as well as app compatibility. If you have further questions regarding your device, please email us directly at attcustomercare@att.com referencing this post in the subject line. Thanks. ^Catherine, AT&T Social Media Manager
13 years ago
Helpful?
Q: Can I have different Text tones for different contacts?
I figured out how to download ringtones so I have different ones for different people, but whenever I get a text message they are all the same. Any other phone I've had the text tone was the same as the ringtone for each specific person. Is there anyway to change it on this phone? I like to know who is texting me instead of it all being the same.
13 years ago
1 Answer
A: I think you need to be synced with your google account. i looked and it let me change ringtone but i have yet to see if the ringtone you assign actually works with the contact you assign it to when you get a text from that contact. maybe there is an app for that? good luck!
13 years ago
Helpful?
Q: Has Galaxy Note been upgraded to Android 4 (ICS)?
Does it ship with ICS or does it have to be upgraded once I have it?
13 years ago
1 Answer
A: Hi, yes, it should be already installed. However, if it is not, the latest software should be installed once activated. Please let me know if you have additional questions, do not hesitate to reach out to me via email at attcharmaineh@att.com referencing this post in the subject line as I am here M-F 10-7 PM CST. Thanks, Charmaine, AT&T Social Media Manager
13 years ago
Helpful?
Q: Does the note have a screen lock?
13 years ago
1 Answer
A: Hello,
I'm with AT&T and thank you for your inquiry. Yes, this phone has a screen lock. Here is some information regarding that bit.ly/S0Xsz2 . Should you need further assistance, feel free to e-mail me at ATTRobertG@att.com and I will be happy to help you. My normal working hours are 11am to 8pm EST Monday through Friday. Thanks, Robert G AT&T Social Media Manager
13 years ago
Helpful?
Q: Does the phone support Chinese?
I know that I can install apps to write in Chinese on the phone. However, Samsung phones sold in the US are notorious for being some of the only Android-based phones that can't send text messages in East Asian languages (except Korean). They always end up with the "corrupted text" pop-up and question marks instead of characters on the receiving phone. Have they fixed this yet?
13 years ago
1 Answer
A: Hi Matt. I will check into this for you and provide you with an answer. Just send an email to ATTAlgeriaP@att.com with your name in the subject line. Please include your contact number and I will follow up with you. I am here 1-10 CST., Monday-Friday. Thanks, Algeria-AT&T Social Media Manager
13 years ago
Helpful?
Q: How long does the battery actually last?
I have seen reviews saying the battery dies quickly. If you use the phone quite a bit during the day, like Facebook and web browsing, by what time is the phone actually dying? How bad is the battery really?
13 years ago
1 Answer
A: Hi KatieD,
This is really subjective but I will try and answer it as best I can.
I have owned my Note for about six weeks now so I have a really good idea of how long the battery will last after I take it off of the charger in the morning (I charge mine overnight, usually).
With light use on a full charge, the phone will last you all day and then some. However, the things that kill your battery quickly are the GPS, LTE downloads/uploads, and of course the longer you use it. My last phone was an iPhone 4 and I find the battery life (esp. considering the size) is a little better on the Note.
One of the nice things I found on this phone was the battery graph. It's under Settings > About Phone > Battery (see screenshot below)
It will tell you exactly what is using up your battery, and for how long. It's a really nifty little feature that helps you keep tabs on what (if anything) is chewing on your battery. Sometimes apps are the culprit, too.
Hardware-wise, the Note comes with a relatively HUGE 2,500mAh battery; for comparison, the iPhone 4S has a 1432mAh. What this means in English is the more mAh (Milliamp hours) a battery has, the more power it holds, and the longer it lasts.
Samsung includes an option called "Power Saving" that works pretty well; it allows you to cut back on some of the performance of the phone to save some battery. I tend to use it if I'm not going to be near a charger for the rest of the day (car or wall) and it really helps keep the battery up. The normal speed of the phone is 1.5Ghz with no power saving; power saving drops it down to ~800Mhz so you won't see a dip in web, e-mail, etc., but definitely in games and what not. You can also customize this to your liking as well.
Hope that helps!
13 years ago
Helpful?
Q: Does the phone have GPS
13 years ago
1 Answer
A: It sure does! Check out http://www.att.com/shop/wireless/devices/samsung/galaxy-note-carbon-blue.html#fbid=8FuJ0fpvi1T?WT.srch=1 for complete details and specs on this device. -Erwin, AT&T Social Media Manager
I can be reached at ATTErwinR@att.com if you have additional questions. I normally work M-F from 8-5pm CST
13 years ago
Helpful?
Q: Can you hook up the Galaxy Note to an HDTV?
13 years ago
1 Answer
A: Hello,
I'm with AT&T and thank you for your inquiry. This link has all the information regarding the product and Samsung's contact information as well. http://bit.ly/w6Ua6a . Should you need further assistance after reviewing this information, feel free to e-mail me at ATTRobertG@att.com and I will be happy to review this further. My normal working hours are 11am to 8pm EST Monday through Friday. Thanks, Robert G AT&T Social Media Manager.
13 years ago
Helpful?
Q: My Samsung Galaxy has the microphone feature...speech to text. Does the Galaxy Note have this feature?
13 years ago
5 Answers
A: Yes it has speech to text, speech search and gps nav just say were you want to go and it pops up.