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Average customer ratings
Design
Design, 4.8 out of 5
4.8
Features
Features, 4.9 out of 5
4.9
Most helpful favorable review
5 out of 5 stars.
Love this device-it's so much more than a phone
14 years ago
I was waiting for this phone to be upgraded to Android 4.0 ICS. Went to the AT&T store and found out the up-grade could be done over the phone (much easier than my Samsung Captivate upgrade last year.) I bought it
immediately upon learning that although still waiting for the upgrade.
Love the larger beautiful screen, had many people ask about it. Coming from the Captivate the software is about the same but with added features. I use the S Memo alot for notes, point schedules etc. Love it.
The camera is awesome, took some great pics on the lake last week and am using 1 for my wallpaper. When I find a good waterfall, that will be my next pic. Really clear pics and the colors are so true even in bright sunshine. I've only done 1 video but the picture and sound were great, it was a meeting for about 1 hour.
The size is another favorite of mine as I can text w/o so
many errors and use the stylus. I don't use the phone alot and when I do I usually use the speaker which is clear. No problem holding it to my ear for a private conversation. Bluetooth was the easiest yet to connect on my car.
I keep a car charger and regular charger that came with it and don't have a problem with the battery life. Charges from 19% to 100% in about 2 hours with the phone on.
My AT & T rep set my phone up for me and gave me some great apps to add.
I'll be keeping this phone for quite awhile, it has everything I need and looks great. I added a Popalicious cover in red which looks great and protects the back cover somewhat - not that it needs protection.
Had to add unlimited texting as it is so much easier and fun now with this phone.
I use the speak now feature alot and although it doesn't audibly answer you as the I-phone does, I get my answers right away and am impressed at what it can find out for you.
Love it, love it, love it.
27 people found this helpful
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Most helpful critical review
1 out of 5 stars.
A toy not meant for business use
14 years ago
After having successfully settup over a dozen different smartphones to sync on my enterprize exchange server for outlook, I can honestly say that this one has been the most difficult. May have to give up, rendering the device useless to me.
3 people found this helpful
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1 to 4 of 412 reviews .
1 – 4 of 412 reviews
4 out of 5 stars.
It's a great phone, but dimensions are too big, need to have a more "Pocketable" phone
12 years ago
Let me preface this review by saying that to others reading this review, this is probably not an accurate representation of most people's opinions. Then again, I am not like most people in that there are certain requirements of a phone that a device has to meet with me, or else it's not a workable situation.
I bought this phone about a week ago. The screen is incredible and amazing. And the phone is easily fast enough for me, no problem there. I use a phone for mostly calling and texting, and some light internet usage.
I am not a typical phone user whereas most people play games or watch movies on their phone I don't use a phone for those functions at all. I prefer to use my tablet for all of that.
This device takes incredible pics. Took a few just to see. Just wish that there was not so much garbage and bloatware loaded up on this phone, most of this I would never use.
After a few days of using this phone, I have decided to return it, based on a couple of key points of criteria:
First off, Battery Life. I already have a newer and smaller Galaxy that has poor battery life, and needs to be charged every day, even with light phone usage. Even though this Note is a little better with battery usage, it's not better by much, even with shutting down all the running applications, the battery still drains too fast.
2nd area of concern, is the port for the charger. for some reason, trying to plug the charger in is not nearly as easy as my current Galaxy. I have read several reviews where the charging port fails after a while, and I just didn't want to take the chance. Yes, I know, it's not really fair to criticize the phone if I have not had issues with something, but being that I have dealt with poorly designed phones before that have had charging ports that become defective, I just don't want to deal with this issue again.
I am returning the phone mostly because the phone is too large for me. I prefer a phone that fits into my pocket easily. And I thought if I put a case on this phone, which I was about to order the OtterBox case, then the phone would be even larger and more difficult to put into a front pocket, or take to the gym, or use in the car.
I also like to be able to hold a phone securely in one hand as I dial and text with my thumb. I have average sized hands. I just prefer something that I can maintain easier.
So why did I buy the phone? Incredible price, and that screen is so eye-catching! I realized after using this for a few days, I will go to a device with a smaller screen, probably 4.5 inches max or a little larger than that. Probably will buy the Samsung Galaxy Express prepaid phone from AT&T. Yes the Express won't be as good in several areas, such as memory, camera, and the screen is not HD, etc., but it's much more "Pocketable" as well as the smaller dimensions also make it easier to operate with just 1 hand. These large HD displays have a tendency to drain the battery too fast.
Yes, the review is not really a fair review. The Note is a great phone. Mostly I just need a smaller device that's easier to handle and to operate with 1 hand.
ProsBright display, Inexpensive, Realistic color
ConsToo big, poor battery life, charging port is not designed well.
Yes, I recommend this product.
Originally posted on Samsung US
5 out of 5 stars.
I Like the screen size.
12 years ago
What I like about it is the awesome pictures, Internet speed, screen size and the stylus pen.
ProsBright display
Yes, I recommend this product.
Originally posted on Samsung US
5 out of 5 stars.
2 Years!
12 years ago
I've been using this phone for two years! It's an amazing phone, it's never let me down and has never really slowed down, for being 2 years old I can still impress people with it's features. My contract ends in January and I am definitely upgrading to the Note 3. This phone has sold me 100% on staying in the family.
This is just what I needed for the tab. Thanks SAMSUNG!!!
12 years ago
The product is great, overall. I see the camera does not have a flash option. Is this intentional or did I miss it? I am still getting the feel of the device but it is great thus far!
Start typing your question and we'll check if it was already asked and answered.
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Q: Can you watch movies on the Note?
Is there a video library where you can transfer movies from your computer or buy them on the phone and save them to the library
13 years ago
1 Answer
A: Good afternoon! You can go to page 77 of the user manual, http://bit.ly/wYR1bn , and see the different ways that you can view movies on the Galaxy Note. Thanks for your question and have a great day from AT&T Customer Care.
13 years ago
Helpful?
Q: what android system is it running on?
i know it used to run on gingerbread but what is the newst one that comes out of the box with.
13 years ago
1 Answer
A: Hello. Please check the following link for device information, including the platform used: http://soc.att.com/TZuehq. If you have any additional questions, please email me at [email protected], referencing this post in the subject line. I am in the office from 8-5CST, Monday through Friday. Thanks, Catherine, AT&T Social Media Manager
13 years ago
Helpful?
Q: Does the app store have the GOOD for enterprise app?
I am an iphone user and want the note but I have to have GOOD for work
13 years ago
1 Answer
A: Hi. For this enterprise app, it is best to check with your company's IT department, but you can also take a look at the following link for information about the compatibility for this device: http://bitly.com/UdHkX5. If you have further questions regarding the device, please email us directly at [email protected] referencing this post in the subject. Thanks. ^Catherine, AT&T Social Media Manager
13 years ago
Helpful?
Q: What market does the Samsung Note use. For example Iphone has the App Store and the HTC has the andriod.
13 years ago
1 Answer
A: Hi-
All Android devices use Google Play Store (play.google.com) for distributing applications. The application will be listed as "Play Store" in your applications folder.
TorandoW
AT&T Social Media Manager
13 years ago
Helpful?
Q: does th phone come with unlimited data plan?
13 years ago
1 Answer
A: Hello,
I'm with AT&T and thank you for your inquiry. Here is a list of the data plans you can choose from for the phone in question. I hope this helps. bit.ly/NopX3l . If you need further assistance, feel free to e-mail me at [email protected] and I can review this for you. My normal working hours are 11am to 8pm EST Monday through Friday. Thanks, Robert G AT&T Social Media Manager.
13 years ago
Helpful?
Q: Can you screenshot? And How long is the battery life?
13 years ago
1 Answer
A: Battery lasts up to 10 hours. See http://bit.ly/MNvuEU for device specs. Found a guide for you online that shows how to take screenshots http://bit.ly/M8mzt7.
13 years ago
Helpful?
Q: Can u video chat without using internet
14 years ago
6 Answers
A: No. I've never seen any phone that could do that.
14 years ago
Helpful?
Q: Can you video chat without using internet?
14 years ago
5 Answers
A: Tango has let me when I'm on 4g. But very high data usage!
13 years ago
Helpful?
Q: Can you turn off the touchscreen when using the pen?
When using the pen can you turn off detection for finger swiping?
14 years ago
2 Answers
A: Yes
14 years ago
Helpful?
Q: Can you talk and use internet at same time like you can with iphone?
14 years ago
7 Answers
A: YES all GSM phone 3/4g can use internet and talk at the same time.