In this tutorial, you will learn about the actions available from the active call screen as well as how to:

 

• Active call screen options

• Hold/resume call
• Access the home screen during a call
• Return to an active call

Active call screen options

While on an active call, the following options are available:

Image 1

• ADJUST CALL VOLUME: Press the Volume buttons on the left side of the device. 
• MUTE/UNMUTE: Select the Mute icon.
• SHOW/HIDE KEYPAD: Select the Keypad icon.
• ENABLE/DISABLE SPEAKER PHONE: Select the Speaker icon.
• ADD CALL: Select the Add Call icon and follow the prompts. For information about conference calls, see the Conference Calling tutorial.
• CONVERT THE CALL TO FACETIME: Select the FaceTime icon.
• END CALL: Select the End call icon.

 

 

Hold/resume call

Adding a call will automatically place your current call on hold. While on a conference call, select Swap to change which call is put on hold.

Image 2

 

 

Access the home screen during a call

While in an active call, swipe up from the bottom of the screen to access the home screen.

Image 3

 

 

Return to an active call

Select the Active call bar on the Dynamic Island at the top of the screen.

 

Note: If your iPhone does not have Dynamic Island (iPhone 14 or higher), select the green Active call bar at the top of the screen.

Image 4