Change or Reset Voicemail Password

Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.


Prenote info

To change your voicemail password, you must have already Set Up Voicemail.
  1. To change your voicemail password, from the home screen select the Phone app.

    Step 1

  2. Select the Dial tab, then select the Visual Voicemail icon.

    Step 2

  3. Select the Menu icon, then select Settings.

    Step 3

  4. Select Change password, then follow the on-screen prompts.

    Step 4

  5. Alternately, you can change your voicemail password using the voicemail interactive voice response (IVR). Select and hold the 1 key > enter your existing password > 4 key > 2 key > 1 key > 1 key > enter your new password.

    Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.

    Step 5

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