Change or Reset Voicemail Password

Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.


INSTRUCTIONS & INFO

Prenote info

To change your voicemail password, you must have already Set Up Voicemail.
1. To change your voicemail password, from the home screen swipe up to access the Apps tray. Scroll to and select the Visual Voicemail app

step 1

2. Select the menu Menu icon, then select Settings

Step 2

3. Select Change password. Enter the new desired password then select CONTINUE.

Step 3

4. Alternately, you can change your voicemail password using the voicemail interactive voice response (IVR). Select and hold the 1 key > enter your existing password > 4 key > 2 key> 1 key > 1 key > enter your new password

Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password


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