Which device do you want help with?

In-Call Options

Learn what features are available while on an active call.

INSTRUCTIONS & INFO

In this tutorial, you will learn about the actions available from the active call screen as well as how to:

• Hold/resume call
• Access the home screen during a call
• Return to an active call
 

Basic active call screen options

While on an active call, the following options are available:

Image 1

• ADJUST CALL VOLUME: Press the Volume buttons on the left side of the device. 
• MUTE/UNMUTE: Select the mute icon.
• SHOW/HIDE KEYPAD: Select the keypad icon.
• ENABLE/DISABLE SPEAKER PHONE: Select the speaker icon.
• ADD CALL: Select the add call icon and follow the prompts. For information about conference calls, see the Conference Calling tutorial.
• CONVERT THE CALL TO FACETIME: Select the FaceTime icon.
• ACCESS CONTACTS: Select the contacts icon.
• END CALL: Select the end call icon.



Hold/resume call

Adding a call will automatically place your current call on hold. While on a conference call, select swap to change which call is put on hold.

Image 2




Access the home screen during a call

While in an active call, swipe up from the bottom of the screen to access the home screen.

Image 3




Return to an active call

Select the green Active call bar at the top of the screen.

Image 4


Did you get the help you needed?