Reset a forgotten password or change an existing voicemail password.
INSTRUCTIONS & INFO
Select the Phone app from the home screen. Note: To access Visual Voicemail, you must already Set Up Voicemail.
Scroll to then select the Visual voicemail app.
Select the Menu icon then select Settings.
Select Change Password > Follow the on-screen instructions. Note: Alternately, you can change your voicemail password using the voicemail IVR. Press and hold the 1 key > enter your existing password > 4 key > 2 key > 1 key > enter your new password. To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.