Limited or no connectivity
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Limited or no connectivity

This article describes what to do if there is limited or no connectivity.

  1. If there is limited or no connectivity between the Velocity and a connected device, conduct a Soft Reset. From any screen, press and hold the Power Key.
    Note: For GoPhone Users: Your device will have a different home screen showing ‘To check your data balance, go to
    device 2717/1326834.jpg
  2. Tap OK.
    device 2717/1326835.jpg

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