Change or reset voicemail password
Which device do you want help with?

Change or reset voicemail password

How to troubleshoot the voicemail feature.

  1. From the phone keypad, press and hold the 1 key.
    Note: If you wish to skip listening to unheard messages, press * to go to the Main Menu.
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  2. If you are an existing AT&T customer, your voicemail (including password) will transfer to your new phone.
    Note: If you have forgotten your voicemail password, you may not be able to access Voicemail until you reset your voicemail password.
    device 2524/1001462558.jpg
  3. If you're a new customer, follow the recorded prompts to create your password and greeting to complete voicemail setup.
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