Secure My Device

Secure My Device

Lock or unlock your display, set a screen security lock type (pin, password, pattern, or fingerprint), get your PUK code, or request your device be unlocked from the AT&T network.


INSTRUCTIONS & INFO
  1. SET A SECURITY LOCK: Swipe down from the Notification bar, then select the Settings icon. Scroll to and select Lock screen and security.
    device 5215/9007010_01.jpg
  2. Select Screen lock type.
    device 5215/9007010_02.jpg
  3. Select the Fingerprints switch.
    Note: Review the Unlock with fingerprint prompt, then select CONTINUE.
    device 5215/9007010_03.jpg
  4. Select the desired backup screen lock.
    Note: For this demonstration, Pattern was selected. If you choose Pattern lock, you will have to reset your device if you forget your Pattern lock. See the Reset Device tutorial for alternate reset instructions.
    device 5215/9007010_04.jpg
  5. Draw your pattern, then select CONTINUE. Draw it again, then select CONFIRM
    device 5215/9007010_05.jpg
  6. To begin scanning your fingerprint, place your finger on the fingerprint scanner at the bottom of the device then follow the prompts. When you are finished recording your fingerprint, select DONE.
    device 5215/9007010_06.jpg
  7. LOG IN USING THE SECURITY LOCK: From the lock screen, place your finger on the fingerprint scanner at the bottom of the screen.
    device 5215/9007010_07.jpg
  8. CHANGE LOCK SCREEN TIMEOUT: From the Lock screen and security screen, select Secure lock settings. Enter the backup screen lock.
    device 5215/9007010_08.jpg
  9. Select Secured lock time, then select the desired option.
    device 5215/9007010_09.jpg
  10. CHANGE LOCK TYPE: From the Lock screen and security screen, select Screen lock type > enter the backup screen lock > select the desired screen lock type > follow the prompts to complete set up.
    Note: To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit www.att.com/deviceunlock. If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.
    device 5215/9007010_10.jpg

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