Change or reset voicemail password

Change or reset voicemail password

This article describes how to change the voicemail password.


INSTRUCTIONS & INFO
  1. To change your voicemail password, you must know your current voicemail password.
    Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
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  2. From the home screen, tap the Phone icon.
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  3. Swipe down from the status bar.
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  4. Tap Settings.
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  5. Tap Visual Voicemail.
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  6. Tap Change Password.
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  7. Tap the Current password field, then enter the current voicemail password.
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  8. Enter the desired new password in each of the indicated fields, then tap Submit.
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  9. Alternatively, from the dialpad dial 611, then follow the in-call prompts to reset your Voicemail password.
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