Run diagnostic tools
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Run diagnostic tools

This tutorial shows how to run diagnostic tools.

INSTRUCTIONS & INFO
Prenote info
Starting December 31, 2022, the AT&T AllAccess app is going away. As a result, some features on your device may no longer be supported. You'll be able to view data usage and notifications on your myAT&T account page, and you can explore other options to stay connected with your device on the go. Learn more about mobile hotspot options.
  1. Open AT&T AllAccess.
    device 2852/1448811.jpg
  2. Click the Settings icon.
    device 2852/1448818.jpg
  3. Click Support Tools.
    device 2852/1448820.jpg
  4. Click Run diagnostic tools.
    device 2852/1448822.jpg
  5. The diagnostic tool will detect and fix any problems.
    device 2852/1448823.jpg

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