Device help
Find step-by-step help for your device.
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Browse device topics
Articles
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Articles
Learn how to set up AT&T Call Protect for an HD Voice-capable smartphone on your AT&T wireless account.
Articles
This article describes the Airplane Mode features.
Learn how to connect to the hotspot using Windows.
Create AT&T AllAccess Wi-Fi profile
This tutorial shows how to create an AT&T AllAccess Wi-Fi profile.
Learn how to access your data usage.
This tutorial shows how to connect to Wi-Fi.
Articles
Install AT&T AllAccess - Windows 7 or earlier
This tutorial shows how to install AT&T AllAccess on Windows 7 or earlier.
AT&T AllAccess Mac OS X 10.6 to 10.8
This article describes using AT&T AllAccess in Mac OS X 10.6 to 10.8.
This article describes using AT&T AllAccess in Mac OS X 10.9.
AT&T AllAccess Windows 7 or earlier
This article provides an overview of AT&T AllAccess in Windows 7.
AT&T AllAccess Windows 8 or RT
This article describes using AT&T AllAccess in Windows 8/RT.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
This article describes how to connect to a network.
This article describes how to connect a laptop.
This article provides an overview of the Device layout.
This tutorial reviews the external antenna of your device.
This tutorial shows how to insert the SIM and memory card into the device.
This tutorial shows how to install AT&T AllAccess on a MAC device.
Install AT&T AllAccess - Windows 8 or RT
This tutorial shows how to install AT&T AllAccess on Windows 8 or RT.
This article provides an overview of the home screen.
Shows the notifications and icons of the device
This article provides an overview of the device's specifications.
Articles
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Photos, videos, and media
Look at photos, watch videos, listen to songs, and more in just a few taps.
Articles
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Articles
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Set or change password security
This tutorial shows how to set or change password security on the device.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Articles
This tutorial shows how to adjust the AT&T AllAccess settings.
This tutorial shows how to adjust the mobile network settings.
Articles
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Software update for the AT&T Beam (AC340U)
Learn how to update the software of the AT&T Beam (AC340U)
This article describes how to find the software and firmware version.
Articles
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
This tutorial shows how to run diagnostic tools.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Fix common service and device problems.
Download the free ActiveArmor app to:
- Help block spam and fraud calls
- Secure your device and the stuff on it
- Get notified of data breaches
Use the device help app to:
- View customized device tutorials
- Run device health check
- Get help with common device issues