Change or reset voicemail password
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Change or reset voicemail password

How to troubleshoot the voicemail feature.

  1. To change your voicemail password, you must know your current voicemail password.
    Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
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  2. From the home screen, tap the Phone icon.
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  3. Swipe down from the top of the display.
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  4. Tap Settings.
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  5. Tap Visual Voicemail.
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  6. Tap Change Password.
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  7. Enter the current voicemail password in the Current password field.
    device 2900/1493878.jpg
  8. Enter the desired new password in the New password and New password confirmation fields.
    device 2900/1493879.jpg
  9. Tap Submit.
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