Change or reset voicemail password
Which device do you want help with?

Change or reset voicemail password

How to troubleshoot the voicemail feature.


INSTRUCTIONS & INFO
  1. To change your voicemail password, you must know your current voicemail password.
    Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
    device 3193/1654265.jpg
  2. From the home screen, tap the Phone icon.
    device 3193/1654266.jpg
  3. Touch and hold the 1 key to access voicemail.
    device 3193/1654267.jpg
  4. Enter the current password, if prompted.
    device 3193/1654268.jpg
  5. Tap the 4 key to access the personal options.
    device 3193/1654269.jpg
  6. Tap the 2 key to access the administrative options.
    device 3193/1654270.jpg
  7. Tap the 1 key to access the password options.
    device 3193/1654271.jpg
  8. Tap the 1 key to change the password, then follow the instructions to enter a new password.
    device 3193/1654272.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!