Change or reset voicemail password

Change or reset voicemail password

How to troubleshoot the voicemail feature.

  1. To change your voicemail password, you must know your current voicemail password.
    Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
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  2. You can change your voicemail password by tapping the Phone tile from the Start screen.
    device 3203/1664994.jpg
  3. Tap the Voicemail icon.
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  4. Enter your current password (if prompted) > From the main voicemail menu, tap the 4 key > 2 key > 1 key > 1 key.
    device 3203/1664997.jpg

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