Change or reset voicemail password
Which device do you want help with?

Change or reset voicemail password

How to troubleshoot the voicemail feature.

  1. To change your voicemail password, you must know your current voicemail password.
    Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
    device 3203/1668133.jpg
  2. You can change your voicemail password by tapping the Phone tile from the Start screen.
    device 3203/1664994.jpg
  3. Tap the Voicemail icon.
    device 3203/1664995.jpg
  4. Enter your current password (if prompted) > From the main voicemail menu, tap the 4 key > 2 key > 1 key > 1 key.
    device 3203/1664997.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!