Change or reset voicemail password
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Change or reset voicemail password

Reset a forgotten password or change an existing voicemail password.

INSTRUCTIONS & INFO
  1. To change your voicemail password, you must know your current voicemail password. 
    Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
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  2. From the home screen tap the Phone icon.
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  3. Tap the Visual Voicemail icon.
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  4. Tap the Settings icon.
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  5. Tap Change voicemail password.
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  6. Enter current password and tap Continue.
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  7. Enter current password again and tap Continue.
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  8. Enter new password and tap Finish.
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  9. Now you have successfully changed your password. Tap the Home screen icon to go back to the home screen.
    Note: You can also change your password by calling in to your voicemail. From the dial pad, press and hold the 1-key > Enter your voicemail password + the # key > 4-key > 3-key.
    device 5023/9006190_09.jpg

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