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Call Features

Call Features

Learn what features are available while on an active call.


INSTRUCTIONS & INFO

Prenote info

While on an active call, the Phone icon will display in the Notification bar.

In-call Options

  • While on an active call, the following options will be available:

    Step 1

    • MUTE/UNMUTE: Select the Mute icon.
    • SHOW/HIDE KEYPAD: Select the Keypad icon.
    • ENABLE/DISABLE SPEAKERPHONE: Select the Speaker icon.
    • ADD CALL: Select the Add call icon and follow the prompts.
    • HOLD/RESUME CALL: Select the Hold icon.
    • END CALL: Select the End Call icon.

Advanced Call Features

  • USE SPEED DIAL: From the dial pad, select and hold the desired speed dial number.

    Step 2

  • USE YOUR PHONE WHILE ON AN ACTIVE CALL: Select the Home key to access the home screen. To return to an active call, swipe down from the Notification bar then select the Active call.

    Step 3

  • IN-CALL OPTIONS: To create a conference call, select the Add call icon. To end a call, select the End call icon.

    Note: When creating a Conference call, after connecting with a second caller you will need to select Merge to combine the separate phone calls. The end call icon is the same icon in a single call or conference call.

    Step 4

  • DECLINE A CALL WITH A TEXT MESSAGE: When receiving a call, select the Message icon to decline the call and send a text message. Select the desired text message to send, or select Write your own to write your own. 

    Note: To create or edit text message replies, from the home screen select the Phone app > Menu icon > Settings > Quick responses > desired message to edit

    Step 5


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