Access Voicemail

Access Voicemail

Check your voicemail messages.



  1. When a new voicemail is received, the Voicemail icon will appear in the Notification bar.
    Note: To access Visual Voicemail, you must have already Set Up Voicemail. Alternatively, you can check your voicemail messages by selecting the Phone app from the home screen > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
    device 5223/9006708_01.jpg
  2. From the home screen, select the Apps tray icon then select the Visual Voicemail app.
    device 5223/9006708_02.jpg
  3. To listen to the voicemail, select the desired voicemail.
    device 5223/9006708_03.jpg
  4. Select the corresponding icon.
    device 5223/9006708_04.jpg
  5. To share, save, or export a voicemail, select the Menu icon then select the desired option.
    Note: View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
    device 5223/9006708_05.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!