Make & Receive an AT&T Video Call

AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.

INSTRUCTIONS & INFO

All AT&T Video Call participants need a video call capable device and a postpaid wireless account that is set up for AT&T HD Voice. At this time, Video Call is available between AT&T customers within AT&T HD Voice coverage areas and with users on carriers that interoperate with AT&T. Each call uses both voice & data (HD Voice part of the call is billed as a regular voice call, while the video portion of the call incurs data usage charges). No voice or data charges apply once a Video Call hands over to Wi-Fi. Certain features (Smart Limits, Ringback Tones, OfficeDirect and OfficeReach) are incompatible with Video Call.

To make a Video Call, from the home screen, select the Phone icon.
Review the AT&T Video Call prompt, then select OK.
From the Dial pad, enter the desired number, then select the Video Call icon.
Note: The Video Call icon displays in green if the person has the capability to receive a Video Call and grey if the person does not have the capability to receive a Video Call. If you make a call to someone on a different mobile operator that interoperates with AT&T, the button may not turn green until they set up HD Voice.
To make a Video Call to a person in your contacts, from the Contacts tab, select the Desired contact.
Select the Video Call icon.
To switch between front and rear cameras, select Switch camera.
To switch from a Video Call to a voice call, tap the screen and select the Switch call type icon, then select Voice only.
To switch from a voice call to a Video Call, select the Switch call type icon.
Note: The person you are on the phone with will have the option to accept or reject the change from an HD Voice Call to a Video Call.
To stop sharing your image in a Voice Call, select the Switch call type icon, then select Turn my camera off.
To accept an incoming Video Call, select and drag the Video Call icon in any direction.
To accept an incoming Video Call as a voice call, select and drag the Voice Call icon in any direction.
To reject an incoming Video Call, select and drag the Decline icon in any direction.
If you do not want to receive Video Calls, you can turn Video Call off from the Dial pad by selecting the Menu icon > Settings > Video Call toggle.
Note: Video Call is turned on by default. When Video Call is off, incoming Video Calls will appear as voice calls.