Change or reset voicemail password

Change or reset voicemail password

Reset a forgotten password or change an existing voicemail password.


INSTRUCTIONS & INFO
  1. From the home screen, tap the Apps icon.
    device 5095/9006190_01.jpg
  2. Tap the Visual Voicemail icon.
    device 5095/9006190_02.jpg
  3. Tap the Menu icon.
    device 5095/9006190_03.jpg
  4. Tap Settings.
    device 5095/9006190_04.jpg
  5. Tap Change voicemail password.
    device 5095/9006190_05.jpg
  6. Enter voicemail password, then tap Continue.
    device 5095/9006190_06.jpg
  7. Reenter voicemail password, then tap Finish.
    device 5095/9006190_07.jpg
  8. You can also change your password via the IVR. From the dial pad, press and hold the 1-key > Enter your voicemail password + the # key > 4-key > 3-key.
    Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
    device 5095/9006190_08.jpg

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