Change or Reset Voicemail Password

Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.


INSTRUCTIONS & INFO
Prenote info
To change your password, you must have already Set Up Voicemail.
  1. From the Home screen, select the Phone app.
    device 5237/9006190_01.jpg
  2. Select the Dial tab, then select the Visual Voicemail icon.
    device 5237/9006190_02.jpg
  3. Select the Menu icon, then select Settings.
    device 5237/9006190_03.jpg
  4. Select Change password, then follow the on-screen instructions.
    device 5237/9006190_04.jpg
  5. Alternately, you can change your voicemail password using the voicemail IVR. Press and hold the 1 key > enter your existing password > 4 key > 2 key > 1 key > 1 key > enter your new password.
    Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
    device 5237/9006190_05.jpg

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