Change or Reset Voicemail Password
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Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.

INSTRUCTIONS & INFO
  1. To change your voicemail password using the Visual Voicemail app, select the Dialer icon.
    device 5114/9006190_01.jpg
  2. From the Dialer tab, select the Visual Voicemail icon.
    device 5114/9006190_02.jpg
  3. Select the Menu icon, then select Settings.
    device 5114/9006190_03.jpg
  4. Select Change voicemail password.
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  5. Enter your desired new voicemail password, then select Continue.
    Note: Alternatively, can change your voicemail password by calling in to the voicemail IVR. To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
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