Secure My Device

Lock or unlock your display, set a screen security lock type (pin, password, or pattern), get your PUK code, or request your device be unlocked from the AT&T network.

  1. SET A SECURITY LOCK: Swipe down from the Notification bar, then select the Settings icon.
    device 5168/9007010_01.jpg
  2. Select Security.
    device 5168/9007010_02.jpg
  3. Select Screen lock.
    device 5168/9007010_03.jpg
  4. Select the desired screen lock type.
    Note: If you choose Pattern lock, you will have to reset your device if and you forget your Pattern lock. See the Reset Device tutorial for alternate reset instructions.
    device 5168/9007010_04.jpg
  5. To require a security pattern to start the device, select Require pattern to start device. Select No thanks to continue.
    device 5168/9007010_05.jpg
  6. Enter the desired pattern, then select CONTINUE
    Note: Enter the desired pattern again to confirm, then select CONFIRM.
    device 5168/9007010_06.jpg
  7. Select the desired notification preferences, then select DONE.
    device 5168/9007010_07.jpg
  8. CHANGE LOCK TYPE: From the Security screen, select Screen lock > desired screen lock type > follow the prompts to complete set up.
    device 5168/9007010_08.jpg
  9. CHANGE LOCK SCREEN TIMEOUT: From the Security screen, select the Settings icon next to Screen lock.
    device 5168/9007010_09.jpg
  10. Select Automatically lock, then select the desired option.
    device 5168/9007010_10.jpg
  11. UNLOCK THE DEVICE WITH SECURITY LOCK: Press the Power/Lock button on the side of the device, then enter the pattern code.
    Note: To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.
    device 5168/9007010_11.jpg

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