Secure My Device
Which device do you want help with?

Secure My Device

Lock or unlock your display, set a screen security lock type (pin, password, pattern, or fingerprint), get your PUK code, or request your device be unlocked from the AT&T network.


INSTRUCTIONS & INFO
  1. SET A SECURITY LOCK: Swipe down from the Notification bar, then select the Settings icon. Scroll to and select Lock screen and security
    device 5196/9007010_01.jpg
  2. Select Screen lock type. Select the desired screen lock type, then follow the prompts to complete setup.
    Note: For this demonstration "PIN" was selected. If you choose Pattern lock, you will have to reset your device if you forget your Pattern lock. See the Reset Device tutorial for alternate reset instructions. 
    device 5196/9007010_02.jpg
  3. Enter the desired PIN then select CONTINUE. Enter the PIN again to confirm, then select OK.
    device 5196/9007010_03.jpg
  4. Select desired display option for notifications, then select DONE.
    device 5196/9007010_04.jpg
  5. LOG IN USING THE SECURITY LOCK: From the lock screen, swipe up or down then enter the screen lock to unlock.
    device 5196/9007010_05.jpg
  6. CHANGE LOCK SCREEN TIMEOUT: From the Lock screen and security screen, select Secure lock settings. Enter your PIN, then select CONTINUE.
    device 5196/9007010_06.jpg
  7. Select Secured lock time, then select the desired option.
    device 5196/9007010_07.jpg
  8. CHANGE LOCK TYPE: From the Lock screen and security screen, select Screen lock type.
    Note: To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit www.att.com/deviceunlock. If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK 2 code.
    device 5196/9007010_08.jpg
  9. Enter your PIN, then select CONTINUE.
    device 5196/9007010_09.jpg
  10. Select the desired screen lock type, then follow the prompts to complete setup.
    device 5196/9007010_10.jpg

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