Secure My Device

Secure My Device

Lock or unlock your display, set a screen security lock type (pin, password, or pattern), get your PUK code, or request your device be unlocked from the AT&T network.

  1. SET A SECURITY LOCK: Swipe down from the Notification bar, then select the Settings icon.
    device 5172/9007010_01.jpg
  2. Select Security.
    device 5172/9007010_02.jpg
  3. Select Screen lock.
    device 5172/9007010_03.jpg
  4. Select the desired screen lock type.
    Note: For this demonstration, PIN was chosen. If you choose Pattern lock, you will have to reset your device if you forget your Pattern lock. See the Reset Device tutorial for alternate reset instructions.
    device 5172/9007010_04.jpg
  5. To require a security pattern to start the device, select Require pattern to start device. Select No thanks to continue.
    device 5172/9007010_05.jpg
  6. Enter the desired PIN, then select CONTINUE
    Note: Enter the desired PIN again to confirm, then select OK.
    device 5172/9007010_06.jpg
  7. Select the desired notification preferences, then select DONE.
    device 5172/9007010_07.jpg
  8. CHANGE LOCK TYPE: From the Security screen, select Screen lock > desired screen lock type > follow the prompts to complete set up.
    device 5172/9007010_08.jpg
  9. CHANGE LOCK SCREEN TIMEOUT: From the Security screen, select the Settings icon next to Screen lock.
    device 5172/9007010_09.jpg
  10. Select Automatically lock, then select the desired option.
    device 5172/9007010_10.jpg
  11. UNLOCK THE DEVICE WITH SECURITY LOCK: Press the Power/Lock button on the side of the device, then enter the security lock.
    Note: To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.
    device 5172/9007010_11.jpg

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