Transfer Photos & Videos
Which device do you want help with?
Change device

Transfer Photos & Videos

Transfer files to or from your device and a computer.
INSTRUCTIONS & INFO
  1. TRANSFER MEDIA TO/FROM A PC: With the device powered on, insert the USB-C end of the USB-C cable into the port on the right side of the device.

    step 1

  2. Insert the USB end of the USB-C cable into an open port on the computer.

    Note: When prompted to allow access to tablet data, select ALLOW.

    step 2

  3. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System drop down menu > USB for file transfer.

    step 3

  4. Select Transfer files or Transfer images.

    step 4

  5. From your PC, click the File Explorer icon then click This PC.

    step 5

  6. Click the device name, then navigate to the desired folder.

    step 6

  7. Drag and drop files to/from the device drive to transfer.

    step 7

  8. TRANSFER MEDIA TO/FROM A MAC: You need the Android File Transfer App to facilitate communication between the device and a Mac computer. Download and install the Android File Transfer app.

    step 8

  9. TRANSFER MEDIA TO/FROM A PC: With the device powered on, insert the USB-C end of the USB-C cable into the port on the right side of the device.

    step 9

  10. Insert the USB end of the USB-C cable into an open port on the computer.

    step 10

  11. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System drop down menu > USB for file transfer.

    step 11

  12. Select Transfer files or Transfer images.

    step 12

  13. Once the device is connected to the computer, the Android File Transfer app will open automatically. Select the desired folder to transfer files to/from. Drag and drop the desired files to/from the device to transfer.

    step 13

Did you get the help you needed?