Available Memory

Available Memory

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.


INSTRUCTIONS & INFO

Prenote info

This device is available with 16GB of internal memory and the option to add a MicroSD card (sold separately up to 512GB. Purchase an SD memory card to expand your device memory.

In this tutorial, you will learn how to:

• View available memory
• Free up memory
• Remove unused apps
• Clear app data
• Add storage

View available memory

1. Swipe down from the Notification bar, then select the  Settings icon.

2. Scroll to and select Device care then scroll to and select Storage.

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3. Available internal memory will be shown.

Note: External memory will only be displayed when there is a memory card in your device. To view external memory, from the Storage screen, scroll to and select SD card.

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Free up memory

From the Storage screen, select Clean now or delete unwanted Documents, Images, Audio, Videos and Apps by selecting the desired field > desired mediadelete icon Delete icon. Select Delete to confirm.

Note: From the Internal storage screen, select Internal Storage then select Free up space to view unnecessary items that can be deleted to free up space. 

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Remove unused apps

From the Settings screen, scroll to and select the Apps then select the desired app. From here, you may Uninstall or Force stop the app.

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Clear app data

From the desired app's App info screen, select Storage then select Clear data or Clear cache.

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Add storage

Purchase an SD card or download a cloud storage app from the Play Store

Note: For information on storing data to a memory/microSD card, visit the Backup & Restore with a Memory Card tutorial

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