Secure My Device

Secure My Device

Learn how to lock or unlock your display, set a screen security lock type (intelligent scan, face, iris, fingerprint, pin, password, pattern, or swipe), get your PUK code, or request your device be unlocked from the AT&T network.


INSTRUCTIONS & INFO

Prenote info

To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit www.att.com/deviceunlock. If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.


In this tutorial, you will learn how to:

• Set a security lock
• Change lock type
• Change lock screen timeout
• Lock the device
• Set Lockdown mode
• Log in using the security lock

Set a security lock

1. Swipe down from the Notification bar, then select the Settings icon

2. Scroll to and select Lock screen & security

Image 1

3. Select Select screen lock, then select the desired screen lock type and follow the prompts to complete set up.

Note: To set up Fingerprint lock, select the Fingerprints switch then follow the prompts.

Image 2

4. Edit Lock screen notification settings as desired, then select OK.

Image 3



Change lock type

From the Lock screen & security screen, select Select screen lock > enter your current screen lock > select the desired screen lock type and follow prompts to complete set up.



Change lock screen timeout

1. From the Lock screen & security screen, select Secure lock settings.

Image 4

2. Select Lock timer, then select the desired timer duration.

Image 5



Set Lockdown mode

ENABLE: From the Secure lock settings screen, select the Show lockdown option switch

image 6

USE: Press and hold the Power/Lock button, then select Lockdown

image 7



Lock and unlock device

Step 8

• LOG IN USING FINGERPRINT SECURITY: Press the Power/Lock button located on the right side of the device. Place and hold your finger on the fingerprint sensor located on the back of the device to unlock.
LOCK DEVICE: Press the Power/Lock button located on the right side of the device. 



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