Secure My Device
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Secure My Device
Learn how to lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked from the AT&T network.
INSTRUCTIONS & INFO
To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit www.att.com/deviceunlock. If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.
In this tutorial, you will learn how to:
• LOG IN USING THE SECURITY LOCK: From the Lock screen, use the keypad to enter your current 4 digit passcode.
• LOCK DEVICE: Close the device.
• Set a security lock
• Change passcode
• Change lock screen timeout
• Lock and unlock device
Set a security lock
1. From the home screen, press the up navigation key to access Settings.
2. Press the navigation keys to navigate to Phone settings, then press the OK button to select Phone settings > Security.
2. Ensure that Screen lock is highlighted, then press the OK button. Press the navigation keys to highlight On, then press the OK button to select.
3. Use the keypad to enter the desired 4-digit passcode, then press the OK button to select Next. Enter the passcode again to confirm. When finished, press the OK button to select OK.
Note: To turn off screen lock, from the Security screen, ensure that Screen lock is highlighted, then press the OK button. Enter the currrent 4-digit passcode, then press the OK button. Press the down navigation key to highlight Off, then press the OK button to select.
2. Press the navigation keys to navigate to Phone settings, then press the OK button to select Phone settings > Security.
2. Ensure that Screen lock is highlighted, then press the OK button. Press the navigation keys to highlight On, then press the OK button to select.
3. Use the keypad to enter the desired 4-digit passcode, then press the OK button to select Next. Enter the passcode again to confirm. When finished, press the OK button to select OK.
Note: To turn off screen lock, from the Security screen, ensure that Screen lock is highlighted, then press the OK button. Enter the currrent 4-digit passcode, then press the OK button. Press the down navigation key to highlight Off, then press the OK button to select.
Change passcode
1. From the Security screen, ensure that Screen lock is highlighted then press the OK button. Enter the currrent 4-digit passcode, then press the OK button.
2. From the Screen lock screen, press the navigation keys to highlight On then press the OK button to select.
2. From the Screen lock screen, press the navigation keys to highlight On then press the OK button to select.
3. Use the keypad to enter the desired 4-digit passcode, then press the OK button to select Next. Enter the passcode again to confirm. When finished, press the OK button to select OK.
Lock and unlock device
• LOG IN USING THE SECURITY LOCK: From the Lock screen, use the keypad to enter your current 4 digit passcode.
• LOCK DEVICE: Close the device.