Samsung Galaxy S10+ Device Help & How-To Guides

Samsung

Galaxy S10+

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Performing a factory reset

A factory reset will erase all data from your device and is irreversible. This is good to do if you are going to trade in or sell your device. It will wipe all of your personal information from the device.
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Resetting network settings

If you are having trouble connecting to the Internet you may need to reset your network connections. Resetting your network connections will disconnect any Bluetooth devices connected to your device and disconnect your device from any Wi-Fi networks it is connected to.
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Freeing up storage space

You can store pictures and videos on your device or on an SD card. Saving pictures and videos on your SD card frees up storage space on your device and makes it easier to transfer them to your new device.
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Backing up and restoring your phone

It is a good idea to back up your device's information to the cloud regularly in case something happens to your device. Backing up your device's data to the cloud can also make it easier to set up a new device.
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Common issues and fixes

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