AT&T Store Stamford Stamford Ridgeway

Had an issue activating a new phone I received from AT&T to replace an older flip phone I use as a secondary line. After a lengthy call with Customer Service, they suggested a new SIM card might resolve it, so I went to the store and Michael S. helped me... the new SIM didn't resolve the issue, but Michael had a much better solution! He walked me thru how I could have both numbers assigned to my iPhone, and was able to save me some $$ on my monthly bill! We completed the set-up in about an hour, and I could not be happier! He answered all my questions, and really went above and beyond to make sure I was happy! Great experience start to finish!

Thanks, Michael!!!

Had an issue activating a new phone I received from AT&T to replace an older flip phone I use as a secondary line. After a lengthy call with Customer Service, they suggested a new SIM card might resolve it, so I went to the store and Michael S. helped me... the new SIM didn't resolve the issue, but Michael had a much better solution! He walked me thru how I could have both numbers assigned to my iPhone, and was able to save me some $$ on my monthly bill! We completed the set-up in about an hour, and I could not be happier! He answered all my questions, and really went above and beyond to make sure I was happy! Great experience start to finish! Thanks, Michael!!!

BE AWARE. Was offered $800 for my phone to replace with the new S21. I asked the sales man to look over my phone before I bought the new one, and he said it looks fine and I'll get $800 for the phone. When i bought my new one I went home and did the data transfer and cleaned out my phone, brought it back the next day only to be told that a small ding in my screen will cause my phone to be worth $0. I don't do business with people with no integrity, and I'll refuse to get anything else from this store again. If they told me it was a problem before I bought the new one, then I would have stuck with my perfectly fine phone instead of being tricked.

Went in to see if they could fix my old phone. Charles was very friendly and helpful and finally figured out what the problem was with my phone. Thanks Charles! Would highly recommend and would return again in the future.

Great customer service. Charles stayed after closing hours to answer my telephone inquiry. He was knowledgable, helpful and communicated clearly. Very grateful.