AT&T Store Wethersfield Wethersfield

Adrian was super helpful. I would definitely Recommend coming here. Great customer service and great experience here. Thank you so much for your help.

Adrian was amazing , very , patient and knowledgeable and went the extra mile to look at the best possible options for our business .

This store is best customer service I’ve ever had Adrian had given me and my husband he was very patient with both of us he answered all our questions he took the time to transfer my contacts, photos he explain thoroughly everything to us and I think having this customer was the best I recommend coming here and see Adrian.

The customer service at this store was amazing to say the least. We had to wait a moment while he was helping another customer but once he was finished he approached us directly and was very polite. Straight to the point helped us set up our new phones and went thru everything in detail. Adrian was very knowledgeable about the plans and the phones. I had such a great experience that I was telling my coworkers about it and one of them decided to switch to ATT and went that day to set up an account. Even though this location is kind of out of the way for me I will continue to go there.

I was very disappointed with my experience at this location. The employee was very misleading. I was there with my sister in law. Both of us wanted to upgrade our phones to the new XS. Employee said he could help. My sister in law did not have her phone bs led up so he stated that she could have one hand delivered to her house to give her time to back up her current phone before trading it in. At checkout he then said that was no longer an option and that it would come in the mail (about 1 hr. To get to this point). Then it was my turn. After looking at my phone and saying it was a great trade in he realized he didn’t have the phone I wanted in stock. He said he could get one from another store. He called another store who had an XS 64Gig. He convinced me that would completely fit my needs and that I didn’t need more storage. He then wanted me to complete the purchase with him but drive to another location to pick up the phone and get it setup. I found this to be very unprofessional and poor customer service. He wanted the commission without doing the work. I will not go back to do business at this location.