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AT&T FamilyMap is now AT&T Secure Family

The transition from FamilyMap to Secure Family is almost complete. Learn more about what’s changed.


ArticleDETAILED INFO

What to know

AT&T FamilyMap® is no longer available.

All access to AT&T Secure FamilyTM is through the mobile app (you won’t be able to access it online). If your AT&T FamilyMap app has automatically updated, you’ll now see the Secure Family icon:
Secure Family app

Don’t have the app or see the update yet? Don’t worry. Download it now for Apple or Android. You’ll get improved location-tracking features and much more for up to 10 lines on your account.

Keep in mind that your FamilyMap app won’t work after February 5, 2019.

Things to know:

  • Sign in to Secure Family with the same user ID and password you use to manage your wireless account online for myAT&T. Don’t have an ID yet? Create one on the Secure Family sign-in screen.
  • Make sure your device operating system can support Secure Family. It must be iOS 10 or Android 5.0 or higher. Learn how to update your operating system
  • If you want to cancel your subscription, go to att.com/mobilepurchases.


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