DSL help options

Check out ways to manage your account online, get answers to questions, or fix problems. Want to talk to a person? Give us a call.


Here’s how to get in touch with us

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Customer service

Bill & account
Monday - Friday, 8 a.m. - 10 p.m. local time
Technical support
Every day, 7 a.m. - 11 p.m. ET

Other contact options

ConnecTech paid technical support
Every day, 8 a.m. - 11 p.m. ET
Disability resources
Monday - Friday, 10 a.m. - 10 p.m. ET Saturday, 11 a.m. - 7:45 p.m. ET