Resetting all settings
Resetting all settings
A common troubleshooting step is resetting all of your apps to their factory defaults if you are having trouble with your device; your personal information will not be deleted.
1.
From the Settings app, scroll to System.
2.
Tap System.
3.
Tap Restart & reset.
4.
Tap Reset app preferences.
Resetting your settings will reset all customized settings on your phone. Personal information will not be deleted.
5.
Tap Reset settings.
6.
You've completed the steps!
