From the Home screen, tap Apps.
Swipe to Settings.
Tap Settings.
Scroll to Backup and reset.
Tap Backup and reset. Before proceeding, make sure you have a backup account set up, as a factory reset will erase all photos, videos, and data on your phone.
Tap Factory data reset.
Scroll to RESET DEVICE.
Tap RESET DEVICE.
Tap ERASE EVERYTHING.
You've completed the steps!
