Which device do you want help with?

Wi-Fi

Connect your device to a Wi-Fi network.

Instructions

  1. To turn on Wi-Fi, swipe down from the top of the screen then select All settings.
    All settings icon
  2. Select Network & wireless.
  3. Select Wi-Fi.
    Wi-Fi, 3rd from top
  4. To enable or disable Wi-Fi, select the Wi-Fi toggle.
    Note: To optimize battery life, turn Wi-Fi off when not in use.
  5. Your device will scan for Wi-Fi networks automatically. Scroll to and select the Desired Wi-Fi network.
    Note: Select Manage, then select the Add icon to connect to a hidden or unbroadcasted Wi-Fi network. You will need to enter the network SSID, security type, and a password (if necessary to continue).
    List of available Wi-Fi networks
  6. If prompted, enter the Network user name and password, then select Done.
    Note: Secure networks will display with a Lock icon.
    Username and password fields
  7. When Wi-Fi is enabled and active, the Wi-Fi icon will be displayed in the Notification bar.  
    Note: Data transmitted over a Wi-Fi network does not count toward your AT&T data plan, and will not be billed. To manage whether your device automatically switches from a poor or unstable Wi-Fi network to the AT&T network to maintain a consistent data connection, from the Start screen, select the Settings tile > cellular + SIM > use cellular data. When using the AT&T network, data rates apply.
    Wi-Fi enabled icon
  8. To remove a saved Wi-Fi network, from the Wi-Fi settings screen, scroll to and select Manage.
    Manage button, bottom of Wi-Fi settings screen
  9. Select the Desired network.
    Desired network selected
  10. Select the Delete icon.
    Delete icon,bottom middle of screen
  11. To quickly enable or disable Wi-Fi, swipe down from the Notification bar, then select Wi-Fi.
    Swipe down demonstrated

Did you get the help you needed?