Wireless Support/Device Support/
Email and messaging/
Send & receive email
Which device do you want help with?

Send & receive email

Add and download email attachments, respond to an email and more.

  1. From the home screen, tap the Email icon.
    device 2731/1339232.jpg
  2. To compose an email, tap the Compose icon.
    device 2731/1339233.jpg
  3. Tap the To field and enter the desired recipient.
    device 2731/1339234.jpg
  4. Tap the Subject field and enter the desired subject.
    device 2731/1339236.jpg
  5. Tap the Compose email field and enter the desired message.
    device 2731/1339237.jpg
  6. To add an attachment, tap the Menu icon.
    device 2731/1339238.jpg
  7. Tap Attach file.
    device 2731/1339239.jpg
  8. Tap the desired option.
    Note: For this demonstration, tap Documents.
    device 2731/1339240.jpg
  9. Tap the desired option.
    Note: For this demonstration, tap Gallery.
    device 2731/1339241.jpg
  10. Tap the desired album.
    device 2731/1339242.jpg
  11. Tap the desired image.
    device 2731/1339243.jpg
  12. Tap Send.
    device 2731/1339244.jpg
  13. If multiple email accounts are set up on your device, tap the Inbox drop-down to switch between inboxes.
    device 2731/1339245.jpg
  14. Tap the desired email account.
    device 2731/1339246.jpg
  15. Tap the Refresh icon to refresh the selected inbox.
    device 2731/1339247.jpg
  16. Tap the desired email to view it.
    device 2731/1339289.jpg
  17. Tap the Trash icon to delete a message.
    device 2731/1339290.jpg
  18. Tap the Reply icon to reply to the sender of a message.
    device 2731/1339291.jpg
  19. Tap the Reply all icon to reply to the sender and all recipients of a message.
    device 2731/1339292.jpg
  20. Tap the Forward icon to forward a message to a new recipient.
    device 2731/1339293.jpg
  21. Tap Attachment to view and download files attached to the email.
    device 2731/1339297.jpg
  22. Tap LOAD to open an attachment.
    device 2731/1339294.jpg
  23. When a new email is received, the New mail icon will display in the Notifications bar.
    device 2731/1339295.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!