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Access voicemail

Check your voicemail messages.

  1. From the home screen, tap Apps.
    Note: Your voicemail must already be set up. See the article about Set up Visual Voicemail for more information.
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  2. Swipe to, and then tap Visual Voicemail.
    Note: Alternatively, you can check your voicemail messages by tapping the Phone icon from the home screen > Touch and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages.
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  3. To listen to a voicemail, tap the desired voicemail and tap the Play icon.
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  4. Tap the Pause icon to pause the voicemail. Tap the Play icon to resume playing.
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  5. To delete the voicemail, tap Delete. To return the call, tap Call Back.
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  6. To save, share, or export a voicemail, tap the Menu icon or key and select the desired option.
    Note: View Access Voicemail for tips to manage voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
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