Reset device

Reset device

Learn how to perform a soft and factory reset of the device.



  1. From the Start screen, scroll to, then tap the Settings tile.
    Note: Performing a master reset will delete all personal data from the device and reset it to factory default settings. This action cannot be reversed.
    device 2639/1284585.jpg
  2. Scroll to, then tap about.
    device 2639/1284590.jpg
  3. Scroll to, then tap reset your phone.
    device 2639/1284592.jpg
  4. Tap yes.
    device 2639/1284593.jpg
  5. Tap yes.
    device 2639/1284594.jpg
  6. Nokia's official website can be visited here. Customer service support may be found at 1 (888) 665-4228.
    device 2639/1284584.jpg

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