1. To perform a factory reset, from the home screen, press the Right Soft Key.
   Note: This process will eliminate all user data and cannot be undone. This feature is not available in Breeze Mode. To access Breeze Mode, Press menu > Settings > Phone Mode > Breeze Mode.
   
2. Scroll to Settings, then press the Center Nav key.
   
3. Scroll to Reset, then press the Center Nav Key.
   
4. Enter the required password, then press the Center Nav Key.
   Note: The default password is set to 1234.
   
5. Scroll to Master Reset, then press the Center Nav Key.
   
6. Press the Left Soft Key to confirm.
   
7. To perform a soft reset, remove the Back cover by sliding the cover down.
   
8. Remove the Battery by pulling upward from the slot.
   
9. Let the device stand for sixty seconds.
   
10. Align the metal contacts and slide the Battery into the Battery slot.
    
11. Replace the Back cover and press firmly into place.
    
12. Press and hold the Power key to power on the device.