Access Voicemail
Device Image

Samsung Galaxy S5 Active (G870A)

Access Voicemail

Check your voicemail messages.



  1. To access Visual Voicemail on this device, you must have the AT&T Visual Voicemail app downloaded from the Playstore.
    Note: Go to Play Store > Search for Visual Voicemail > tap INSTALL > tap ACCEPT.
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  2. To use Visual Voicemail, from the homescreen, tap the Apps icon.
    device 5101/9006189_02.jpg
  3. Swipe to and tap the Visual Voicemail icon.
    Note: Alternatively, you can check your voicemail messages by tapping the Phone icon from the home screen > Touch and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages.
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  4. Tap the Desired message to listen to the voicemail.
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  5. Tap the play/pause button to listen to or pause the voicemail.
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  6. Tap the Menu icon for additional options.
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  7. The additional options allow you to Add the caller to your contacts and Share, Save, or Export your voicemail message.
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  8. To delete the voicemail message, tap the delete icon.
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  9. Tap DELETE.
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  10. The voicemail has now been deleted
    Note: View Access Voicemail for tips to manage voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
    device 5101/9006189_10.jpg

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