- To access Visual Voicemail on this device, you must have the AT&T Visual Voicemail app downloaded from the Playstore.
Note: Go to Play Store > Search for Visual Voicemail > tap INSTALL > tap ACCEPT. - To use Visual Voicemanil, from the homescreen, tap the Apps.
- Swipe to and tap the Visual Voicemail icon.
Note: Alternatively, you can check your voicemail messages by tapping the Phone icon from the home screen > Touch and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. - Tap the Desired message to listen to the voicemail.
- Tap the play/pause button to listen to or pause the voicemail.
- Tap the Menu icon for additional options.
- The additional options allow you to add the caller to your contacts and share, save, or export your voicemail message.
- To delete the voicemail message, tap the delete icon.
- Tap DELETE.
- The voicemail has now been deleted
Note: View Access Voicemail for tips to manage voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.