Access voicemail

Access voicemail

Check your voicemail messages.

  1. Visual Voicemail allows you to play and manage your voicemail messages from an on-screen inbox, just as you would with an email account.
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  2. From the home screen, tap the Apps icon.
    Note: Your voicemail must already be set up. See the article about Voicemail for more information.
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  3. Swipe to, then tap Visual Voicemail.
    Note: Alternatively, you can check your voicemail messages by tapping the Phone icon from the home screen > Touch and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages.
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  4. To listen to a voicemail, tap the desired voicemail.
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  5. Tap the Pause icon to pause the voicemail.
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  6. To delete the voicemail, tap Delete. To return the call, tap Call Back
    Note: View Access Voicemail for tips to manage voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
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