1. Visual Voicemail allows you to play and manage your voicemail messages from an on-screen inbox, just as you would with an email account.
    Note: Alternately, you can set up voicemail by tapping the Phone icon, then pressing and holding the number 1 key. If prompted, enter your voicemail password, then follow the prompts to set up your voicemail.
    Samsung Galaxy Rugby Pro (I547) OS 4.0-4.1 home screen 
  2. From the home screen, tap Play Store.
    Phone home screen with "Play Store" icon circled 
  3. Tap APPS.
    Play Store screen with arrow pointing to "Apps" icon 
  4. Tap the Search icon.
    Apps screen shown with search icon circled 
  5. Enter 'Visual Voicemail', then tap the Search icon.
    Phone showing application store screen with "visual voicemail" text entered, arrow pointing to "search" button on keypad 
  6. Tap AT&T Visual Voicemail.
    Phone showing "visual voicemail" search results screen with arrow pointing to "AT&T Vsual Voicemail" in the app store 
  7. Tap INSTALL.
    AT&T Visual Voicemail app screen shown with arrow pointing to "INSTALL" button 
  8. Tap ACCEPT.
    AT&T Visual Voicemail app screen shown with arrow pointing to "ACCEPT" button 
  9. Tap OPEN.
    Phone showing Visual Voicemail application screen with arrow pointing to "Accept" button 
  10. Tap Call Voicemail.
    Note: If you're a new customer and have not established a voicemail box, you'll be prompted to set up your voicemail and choose a password and greeting. If you're an existing customer, and have already set up your voicemail box, you may be asked to input your existing password. If you have forgotten your voicemail password, you will not be able to access Voicemail until you Reset your voicemail password. In either case, once you have successfully entered your voicemail box, you'll hear the voicemail main menu, tap the End Call icon. You'll be returned to the visual voicemail application.
    Phone showing "Account Setup" screen, arrow pointing to "Call Voicemail" button 
  11. AT&T Visual Voicemail will set up.
    Phone showing Visual Voicemail "Account Setup" screen loading 
  12. Tap Accept.
    Visual Voicemail welcome screen shown with arrow pointing to "Accept" button 
  13. Tap the Voicemail Password field, then enter the current voicemail password.
    Confirm voicemail password shown with field to enter voicemail password 
  14. Tap Continue.
    Confirm voicemail password screen is shown with arrow pointing to "Continue" button 
  15. Tap Finish.
    Phone showing "Setup Complete" and a rrow pointing to the "Finish" button 
  16. AT&T Visual Voicemail is now ready for use.
    AT&T Visual Voicemail welcome message is displayed 
  17. To set voice-to-text options, press the Menu key.
    AT&T Visual Voicemail welcome message is displayed with "Menu" key circled 
  18. Tap Settings.
    AT&T Visual Voicemail welcome message is displayed with arrow pointing to "Settings" button 
  19. Tap the Voicemail to text checkbox to toggle on / off.
    Note: View Access Voicemail for tips to manage voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
    Visual Voicemail settings displayed, "Voicemail to text" checkbox circledÂ