Roaming troubleshooting
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Roaming troubleshooting

This article describes how to troubleshoot roaming problems.


INSTRUCTIONS & INFO
  1. In order to use your device outside of the United States you must add international roaming to your account.
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  2. To troubleshoot issues with roaming, from the Elevate Manager, click 4G - LTE Connected.
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  3. Click the desired auto connect option. To avoid auto connecting when roaming, click Always auto connect except when roaming.
    device 2859/1452071.jpg
  4. The WAN Status tab under Advanced Settings will display the device's roaming status.
    device 2859/1452076.jpg

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