Wireless Support/Device Support/
Email and messaging/
Send & receive email

Send & receive email

Add and download email attachments, respond to an email and more.

  1. From the home screen, tap BlackBerry Hub.
    device 2899/1493795.jpg
  2. BlackBerry Hub will display messages and notifications for all accounts linked to the device. To view emails from a single inbox, tap the Left menu icon.
    device 2899/1493796.jpg
  3. Tap the desired email account.
    device 2899/1493797.jpg
  4. To refresh the inbox, tap the Right menu icon.
    device 2899/1493798.jpg
  5. Tap Refresh.
    device 2899/1493799.jpg
  6. Tap to open the desired email.
    device 2899/1493800.jpg
  7. To view an attachment, tap the desired attachment.
    device 2899/1493801.jpg
  8. To save the selected attachment, tap the Menu icon.
    device 2899/1493802.jpg
  9. Tap Save As.
    device 2899/1493803.jpg
  10. Edit the filename and storage location as desired, then tap Save.
    device 2899/1493804.jpg
  11. To reply to the author of an email, tap Reply.
    device 2899/1493806.jpg
  12. To reply to the author and to all other recipients of an email, tap Reply All.
    device 2899/1493807.jpg
  13. To forward an email to new recipients, tap Forward.
    device 2899/1493808.jpg
  14. To delete an email, tap the Menu icon.
    device 2899/1493809.jpg
  15. Tap Delete.
    device 2899/1493810.jpg
  16. Select the desired options, then tap Delete.
    device 2899/1493811.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!