Insert SIM & memory card
Which device do you want help with?

Insert SIM & memory card

How to insert the SIM and memory card into your device.


INSTRUCTIONS & INFO
  1. Pry open and remove the back cover using the indicated notch.
    device 2900/1492631.jpg
  2. Insert a Nano-SIM card into the SIM card slot as shown.
    device 2900/1492632.jpg
  3. Press the Nano-SIM card all the way into the slot until it clicks into place.
    device 2900/1492633.jpg
  4. Insert a MicroSD card into the Memory card slot as shown.
    device 2900/1492634.jpg
  5. Press the MicroSD card all the way into the slot until it is secured firmly in place.
    device 2900/1492635.jpg
  6. Replace the back cover. Press down around the edges of the cover until it has clicked firmly into place.
    device 2900/1492636.jpg
  7. If the device is powered on without a valid SIM card, the Missing SIM icon will display in the status bar.
    device 2900/1492642.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!